Workforce performance takes on new significance in our economic future. Performance Improvement (PI), initially called Human Performance Technology (HPT), is the systematic approach to improving productivity and competence – the key to global competitiveness. Although training and education are critical to increasing competitiveness, meeting the educational challenge is only part of the answer. An effective human resource system requires a focus on performance aligned with an outstanding learning system. To improve performance, we must manage the human performance improvement system. That system must be the core of an organization’s human resource efforts if it is to maintain its competitiveness in the long run.
Why Performance Improvement?
Performance Improvement (PI) touches many aspects of an organization — aligning strategy, defining leadership, building talent, creating culture, and influencing markets. Over the years, great organizations have realized the value of human performance improvement.
Efficient machinery operation, quality control, nor information access alone make an organization outstanding — it is people, with their skills, knowledge, motivation, values, and dreams who make organizations thrive and prosper.PI, the foundation of our profession, systematically links organizational and business goals and strategies with the workforce responsible for achieving those goals.